Cloud PBX
Blacklist
A number is added to the blacklist with a comment on why it is there. In the scenario the “Blacklist” block checks the caller: such calls can be rejected, sent to voicemail or to a recording with a separate message.
What is included
- A number and a comment for each entry
- Search, edit and delete
- The “Blacklist” block in a scenario with “yes” and “no” branches
- Separate handling instead of a simple hang-up
Included in your A3.Telephony subscription. Calls, SMS and number rental are paid from your balance as used. How the cost is calculated
FAQ
Do blacklisted calls have to be dropped?
No. The scenario block only splits calls into two branches. You decide what to do with listed numbers: drop the call, play a message or send it to voicemail.
Can I see why a number is on the list?
Yes. Each entry has a comment, visible to all employees with access to the section.
Other features
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Sign in with A3.ID, choose a number and build a scenario in one evening. If you need help with setup or a quote for your call volume, write to us.