Caller ID
A caller ID rule picks which number a call goes out from, based on the number the employee is calling. A call to Almaty goes out from an Almaty number, a call to Tashkent from an Uzbek one, and the customer picks up more often because they see a local number.
What is included
- Direction pattern with the X symbol, for example 7701XXXXXXX
- The company number the customer will see
- A rule for one extension or for all of them
- Rule order with up and down arrows
- Country prefix and city prefix for short numbers
- Exit codes for international and long-distance calls
Included in your A3.Telephony subscription. Calls, SMS and number rental are paid from your balance as used. How the cost is calculated
FAQ
What if a call matches several rules?
The rule higher in the list applies. You change the order with arrows, so a specific rule for one employee can sit above a general rule for everyone.
Why do I need prefixes and exit codes?
Employees dial numbers the way they are used to: with or without the city code. A3.Telephony adds the company prefixes to the number and converts it to international format.
Other features
Get A3.Telephony and take your first call today
Sign in with A3.ID, choose a number and build a scenario in one evening. If you need help with setup or a quote for your call volume, write to us.