CRM integration
The manager sees who is calling before answering: the CRM opens the customer card with the request history. An outgoing call starts from the deal, and the recording and outcome of the conversation return to the customer card.
What is included
- Customer card on an incoming call
- One-click call from a deal or customer card
- Call history and recordings in the customer card
- A new request from a missed call
- A3.Sales customers and leads in telephony contacts
- Your own CRM through the API and webhooks
Included in your A3.Telephony subscription. Calls, SMS and number rental are paid from your balance as used. How the cost is calculated
FAQ
Which CRMs can I connect?
A3.Sales works with A3.Telephony within the ecosystem. Other CRMs connect through the API and webhooks on call events.
What goes into the CRM after a call?
The number, employee, duration, call outcome and a link to the recording. You can create a request from a missed call right away.
Other features
Get A3.Telephony and take your first call today
Sign in with A3.ID, choose a number and build a scenario in one evening. If you need help with setup or a quote for your call volume, write to us.