Platform and integrations
Mobile app
An extension is tied to the employee, not to a desk phone. In the app they receive and make calls with the company number anywhere there is internet, and the customer does not see their personal number.
What is included
- App for smartphone and computer
- Incoming and outgoing calls with the company number
- One extension on several devices
- Notifications about missed calls and voicemail
- Call log and contacts in the app
Included in your A3.Telephony subscription. Calls, SMS and number rental are paid from your balance as used. How the cost is calculated
FAQ
Do I need a separate number for the app?
No. The app works with the same extension as the office phone or softphone.
What does the customer see when an employee calls from the app?
The company number. The employee’s personal number is not shown to the customer.
Other features
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