Callback
The “Callback” widget connects the company with the customer on its own: it first calls an employee or a scenario, then the customer. Working hours, filters and spam protection are set up in your account, so requests come from real people.
What is included
- The call goes first to an employee or scenario, then to the customer
- Working hours: outside them the form offers to leave a request
- A limit on requests from one number
- Bot protection with reCAPTCHA
- Number and country filter: allow all except, or block all except
- Site domain and a redirect URL after the call
- An analytics code fired when a request is sent
- Statistics of target and missed calls
Included in your A3.Telephony subscription. Calls, SMS and number rental are paid from your balance as used. How the cost is calculated
FAQ
What does a visitor see in the evening?
The form offers to leave a request, and the call happens during working hours. Working hours are set in the widget settings.
How do I protect against fake requests?
Turn on reCAPTCHA, a request limit per number and a country filter. This way requests from bots and unwanted directions will not reach your employees.
Can I track a request in site analytics?
Yes. You enter an analytics code in the widget settings, and it fires when a request is sent.
Other features
Get A3.Telephony and take your first call today
Sign in with A3.ID, choose a number and build a scenario in one evening. If you need help with setup or a quote for your call volume, write to us.