Customers and website
SMS and bulk messages
SMS are sent from company numbers that support messaging. A single message goes to one customer, a bulk message goes to a list, and the history for each number keeps all messages with their delivery status.
What is included
- Sending from any company number that supports SMS
- To one recipient or to a list
- Bulk send summary: X of Y sent
- Message templates with search and insertion into the text
- Message history for each number
- Statuses: queued, sent, delivered, not delivered, error
- Incoming SMS and webhooks on message events
- Permission to send SMS is set for each employee
Included in your A3.Telephony subscription. Calls, SMS and number rental are paid from your balance as used. How the cost is calculated
FAQ
How do I know a message got through?
In the number history each message has a status: queued, sent, delivered, not delivered or error. The same events reach your external system through webhooks.
Can every employee send SMS?
No, only those the manager has given permission to send SMS in the employee card.
Other features
Get A3.Telephony and take your first call today
Sign in with A3.ID, choose a number and build a scenario in one evening. If you need help with setup or a quote for your call volume, write to us.